Lack of Management

I have been coming to Vacation Club for the last eight years and have just renewed my membership, to my detriment. Had I know that Sun International no longer takes care of their establishments, I would never have renewed and actually would like the whole transaction to be cancelled. I requested a unit for the last couple of years and never had a problem. This time I got unit 409, which is dreadful, to say the least. The unit was not ready until 15:30, booking in time is 14:00. It was not cleaned properly, I did not have an inventory form, nor a bucket or floor cloth in the unit. I raised the issue with house keeping and am still waiting for a form. The toilet had blood on it that I had to clean off with wet wipes and handy-andy. The DVD player did not work. The sliding door did not open or close easily, only my husband could manage to close it with force. There were all sorts of ******* under the sofas. No bin liners in the bathroom bins. I am so disappointed with the state of the busses. They were cracking and creaking, I felt very unsafe, on top of that the busses were Filthy!! I don't know what the heck is going on with the Management!! Sun City is not a cheap holiday and I feel extremely upset to have experienced this as it was one of our favourite places to go, and now I am left in dismay. Membership number 34342