Human Feaces in all the men's Showers at Valley of the Waves, no warning sign of health risk and new ride is cause injuries.

<p>I sent a lengthy email to Sun City, but after a week of no reply, I knew they were not going to.</p> <p>This place used to be an international 5-star resort, but during the last 15 years, the site has gone behind quite a lot.</p> <p>My main complaint is in the Valley of the Waves.</p> <p>There are some new rides, and they are pretty fun, but on one of the rides (the one that opens and then you drop) it is not well maintained, and the tubes don't correctly align. The flaw was not mentioned to me before, and I scratched and bruised my back quite a bit near the end of the ride. I complained at the operator and he said he told management about the problem, but they haven't done anything about it. Later I found out that my brother got his trousers ripped by the same ride. Malfunctioning rides needs attention overseas clients will sue you. The waves also closed at 16:10 but we were told water features closes at 17:00, so we never got a chance to enjoy the waves. </p> <p>After the event, we went for a shower, the showers smelled like **** and just before I enter the shower I saw human faeces under the water in the blocked drain in the shower, I checked every stall, and all of it had faeces in them. I was very upset about this since this is a very high health risk and there was no sign telling me about the danger. I have pictures of all the stalls, and you can see the human excrement. </p> <p>We informed the supervisor to help us with another place to shower, and they arranged for the golf club, but after waiting 35min for transport and arriving at the golf club the staff at the golf club didn't know we were coming and said we should ask someone else. Eventually, they helped us, but my girlfriend did not feel welcome, and we left.</p> <p>Here are the rest of my complaints in point form:</p> <p>1. Sky Train not working for more than a month, have to rely on shuttles and it is inconvenient to wait that long. Years ago, anyone could drive to the top, but not anymore.</p> <p>2. Earthquake bridge not working as before</p> <p>3. The staff at information desk didn't know that the buffet closed that day and we had to walk to the Sun Terrace and back just to find out there was none.</p> <p>4. Staff seem to not communicate with each other, or the staff are not being trained well, I miss the times when you felt special in Sun City, the time service was excellent. </p> <p>Please, Sun City fix these problems you have too much competition to ignore anyone's advice, I feel like I am not being heard. </p> <p> </p>