ML
Megan L

1 reviews | Active since Oct 2014

13 Dec 2015, 19:51

********** Service. So Disappointed.

I am so disappointed in Sun International. Not in their properties as a whole but in their small attention to detail and service.<br> <br> I have sent an email enquiry to central reservations 'scenq' @ suninternational on 07 December 2015. To date 13 December 2015 I am still waiting on a response.AFTER I have messaged them on Facebook too and the admin informed me they will be in touch.I was interested in bringing my family to a breakfast buffet / high tea at Sun City Resort, but they are making it so difficult for me to plan my trip. I was @ The Table Bay Hotel last week Thursday, and for the first time experienced a lack in service there too.<br> <br> Honestly? I don't know the reason therfor. High Season / Low Season service should always be on point. As a industry worker I am very focused on these type of situations that could have rather been ignored.<br> <br> I hope Sun International can work on this.

0
Replies (1)
Sun International
Sun International's reply21 Dec 2015, 13:34
Official
Hello Megan Leonard,

Dear Megan,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team