1 reviews | Active since Nov 2016

30 Dec 2018, 15:32

GRAND WEST CASINO POOR POOR POOR

I thought Time Square Casino beverage department was bad but boy Grand West Casino made them look good. I have never experienced such bad service and attitude in my life. Has Southern Sun reverted to such bad standards just for the BEE status. It is utterly disgusting. I wonder how this group is still up and running in this country! Please get off your fat ****s in your offices and appoint managers in casinos that at least is worth their salaries. Your overall client service is beyond pathetic.

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Replies (1)
Sun International
Sun International's reply31 Dec 2018, 08:49
Official
Dear Jacques. 

Thank you for bringing this matter to our attention. 

Please note that this complaint does not belong to our Tsogo Sun Brand. 

We have, however, advised the Hello Peter Team of it. They will direct it through to the relevant persons. 

Kind Regards, 
Tsogo Sun Management Team.