FALSE ADVERTISING

I AM A GOLD CARD HOLDER *** / 8858 AND SO IS MY MOM, WE RECEIVE AMAZING OFFERS WHICH WE DUALLY COLLECT. HOWEVER ON SUNDAY THE 15/11 WE WENT TO COLLECT OUR FUNDS EACH AND WAS ADVISED THAT THE SYSTEM WAS DOWN, I THEN ASKED WHAT THEY WILL DO ABBOUT IT AS I WAS THERE ON THE DAY AND I WOULD EXPECT THEM TO CARRY OVER THE OFFER AS I MADE THE EFFORT TO DRIVE 21 KM TO THEM ON THE DAY AND SPEND ADDITIONAL R500 AND THEY TOLD ME THAT I HAVE TO BE THERE TO COLLECT, DUH I WAS THERE AND THEIR SYSTEMS WERE DOWN.<br> WHAT TYPE OF BUSINESS ARE THEY RUNNING, THEY GIVE YOU AN OFFER YOUR SEPEND ADDITIONAL MONEY AND THEY CANNOT EVER HONOR THEIR OWN OFFER AS A PERSON HAS MADE THE EFFORT TO ABIDE BY THEIR REQUEST TO BE THERE ON THE DAY TO COLLECT. I CAN NOW SEE WHY THE PLACE IS LOOSING BUSNESS, EVERY WEEKEND I SEE LESS AND LESS PEOPLE THERE