1 reviews | Active since Mar 2009
false advertising
i received an sms on the 25th of April 2015 confirming I qualify for a matching bonus with sunbet.<br> I emailed you yesterday to confirm if I still qualify and was told I do,,, to my horror your story changed today and I was told by a certain Odwa that the promotion ended last week. how does this even make sense if you confirmed this on a Thursday? I will report this to the gambling board as it reeks of false advertising, are you doing this to get customers to deposit funds and hoping they would still continue betting after they are told they would not get a bonus? it certainly seems this way to me, your website also advertisers that new clients receive a matching bonus of R1000 BUT I have it on black and white that they only qualify for R500 another case of false advertising!!!! I will never use sunbet again
Dear Duane Baxter,
Thank you for taking the time to Tell Us about your recent experience.
We will now be dealing with your complaint directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Voice of the Guest Team
Dear Duane Baxter,
Thank you for taking the time to Tell Us about your recent experience.
We will now be dealing with your complaint directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Voice of the Guest Team
