Extremely disappointed stay at Drakensberg Sun

I am presently at Drakensberg Sun from Thursday 28 July. I’m here to celebrate a milestone birthday. However it has been marred with unbearable noise from guests that are on conference here. It is 03:00. On 30 July, and we have not slept a wink. Rowdy, unruly, intoxicated men and women continue to cause disruption, completely unaware of other-guest’s right to privacy. Extremely disappointed that no staff or security are aware of this. This is unacceptable. It cost me and my family over R 20 000to stay here….and for this?