1 reviews | Active since Nov 2016

02 Nov 2016, 08:10

Don't care attitude

<p>On a recent stay recent stay at sun city cabanas I was very disappointed at the staff attitude. Promises were made regarding a special birthday platter and when I went to ask about it I was told that I was supposed to arrange it directly with the kitchen. People were also not very informative about the little envelope that the room key comes in, and we were practically turned away from breakfast for not having this envelope. If staff don't communicate then they should at least be nice.</p>

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Replies (2)
Sun International
Sun International's reply02 Nov 2016, 09:45
Official

Dear Veronica,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team

Sun International
Sun International's reply02 Nov 2016, 09:57
Official

Dear Veronica,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team