disgusting service and experience
<p>I have visited A2A with a friend on the 2017/04/22 for lunch</p> <p>We got there and the entrance was blocked with ropes so I jumped over the ropes to ask them if they were surprisingly opened </p> <p>We paid and headed to the buffet area</p> <p>I could actually count the number of dishes through out the the buffet area </p> <p>The soda fountain was out of order so they put 2 jugs of juice I mean how is that an alternative?</p> <p>We went to the table and asked for the manager </p> <p>A lady came to the table and instead of listening to what I'm saying she started to argue with me and started been all aggressive </p> <p>She said that the guys are going to come fix the soda fountain at that time it was already 1.45 by the time the guys come to fix the machine the buffet will be over </p> <p>The quality of the food was of a poor nature immediately when I looked at the cheese board I seen cheap processed cheese instead of cheddar </p> <p>The manager did not apologize or even let me speak </p> <p>It was the worst service I've ever received from a sun international hotel</p> <p>Have you guys lowered the standards because I've never received this kind of treatment from wild coast they have brilliant staff </p> <p>I usually come with my family hence I know the selection that you guys have any I mean paying R210 pp for a buffet and service of this nature is day light ******* </p> <p>I got to say you guys have lost a regular customer </p> <p>I am from pietermaritzburg and Sibaya is not so far and we love the ambiance but unfortunately myself my family and friends will not be joining you guys again </p> <p>I will definitely share my experience with other people so that they do not get disappointed </p>