disappointed with service

Good morning<br> <br> I stayed at The Palace between the 16.12.2015-18.12.2015 and was utterly disappointed by the following:<br> <br> 1. My Car<br> <br> I checked in at around 3:30 pm on the 16.12.2015. I had signed for the check in of my car at the concierge desk and had also signed for a car wash. I was presented with copies of vouchers for the parking of my car and for my car wash. <br> I had told the lady assisting me that I needed to get things from my car after I had checked in and freshened up and if they could please park my car after I had removed the items that I needed.<br> About 4:30 pm on the 16.12.2015 i removed the items from my car and told the same lady that my car could be parked now.<br> <br> On the 17.12.2015 around about 1:00 pm I noticed that my car was still parked in the same spot since the previous day. I immediately went to the concierge desk and inquired. I was told that I had not signed the voucher for the parking that is why my car was still outside. I then signed a second voucher and my car was then parked and washed.<br> <br> On the morning of the 18.12.2015 just before checking out I realized that I was in possession of two slips for my car.<br> <br> The wait for my car was also a long wait and after ab