1 reviews | Active since Nov 2017
Different booking rules for different people
I wanted to book one night at Sun City Cabanas, but was informed by email that since it was a Friday, I had to book 2 nights in a row, and anyway The Cabanas were fully booked for the Friday night I requested. It was the same story at The Cascades. Subsequently, I found out that someone from the UK booked through "booking.com" for the same night that I was refused. Clearly an overseas visitor receives preferential treatment over an SA resident.
Dear Carol,
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Sun Share Team
Dear Carol,
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Sun Share Team
