NB
Nicky B

1 reviews | Active since Aug 2016

18 Nov 2016, 14:07

Damaged Mercedes-Benz AMG

<p>I recently stayed at the cascades at Sun City. My family and I are frequent visitors to your resort. On the 23 Oct I took my Mercedes-Benz to your car wash where the stuff used a *waterless-wash* to wash my car. After that my car felt like they had taken sand paper all over my vehicle. Right from the body to the windscreen to the sun roof. Iv spoken to countless people who have promised to contact me back but never do. This is my Mercedes-Benz. You seem more than happy to call people and take their money yet not take any responsibility for your mistakes. Janet Da Costa </p>

0
Replies (2)
Sun International
Sun International's reply23 Nov 2016, 09:50
Official

Dear Janet,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team

NB
Nicky B's update01 Dec 2016, 16:35
Reviewer Update

Thank you for your reply. Would just like to inform you that the situation has been taken care of. Regards

G-D Bless