1 reviews | Active since Nov 2014

20 Sept 2017, 15:53

Cant get accomodation even thou website show availabilty

Good day. i have been offered accomodation for two nights at either SOHO or CABANNAS. however i am unable to book with my code as they say it is full even thou both places have availabilty for that weekend. Why offer me something if you going to tell me i cant use it. Not happy at all

0
Replies (2)
Sun International
Sun International's reply21 Sept 2017, 08:43
Official

Dear Rajay,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team

's update21 Sept 2017, 10:56
Reviewer Update
Thank you for resolving this quickly and with no excuses. well done.