Cabanas POOR service and NO RESPONSE YET

Hi Bonny Let me start by saying I really don’t care if there were other incidents reported , for all we know people got sick and not reported it, I care about my families and our incident only Mary and Keegan had the omelet for breakfast ! The reference numbers for the Hospital are on the email I sent you , so please feel free to contact the Hospital for a Report Please send me the food sample report for the 8th April 2018. I will cut and paste the report I sent , it seems you missed a lot of details that are in the e mail !!Please respond to All the queries I had I await your response before I once again go back to social media as it seems that is the only way to get any response from Sun International To Nana Matshone I would like to bring to your attention the weekend we sent at your World Class Hotel this past weekend 8th April 2018 Let’s start at the beginning while driving to Sun city we stopped for breakfast and we called Sun City to confirm our reservation 3o minutes later my girlfriend was still on the phone trying to confirm our booking eventually after giving our details and reference number at lease 10 times our booking was confirmed at the cabanas NOT a great way to start a relaxing weekend Sunday night the 7th April 2018 I went to reception to get change for the vending machine the night reception told me that the Cabanas do not carry a float?? This asounded me I thought Sun City considers itself as a world class hotel group I have travelled the world extensively and are yet to find a hotel that does not carry a night float!! The room was satisfactory. This was not the end of our drama filled weekend. We went down to breakfast on the Monday Morning the 9th April 2018 after which we went to the valley of the waves my girlfriend started to feel nauseous and then started getting sick and had to run to the bathroom and started to vomiting she had to go the bathroom a few times so we decided to leave immediately after this incident we were forced to stop a few times on the way home for my girlfriend to stand on the side of a busy road vomiting profusely not long after there after that her son started feeling nauseous and staring vomiting too the only connect I could make was that they both had an omelet for breakfast They got sicker cramping and vomiting as the day progressed and I was forced to take them the Union Hospital in Alberton that night where the doctor diagnosed them with food poisoning (Hospital Reference number ********** 3052 / 09/04/18) and ( ********** 053 / 09/04/2018) I feel extremely aggrieved by this experience! we look forward to your response Regards Mary Krchnavy and Mark Muller (Room was booked under the name Ms. M Krchnavy ) My Contact details Mark Muller Cell: ********** Land Line : ********** E mail: **********