JH
Janneke H

1 reviews | Active since Jan 2013

27 May 2015, 17:46

Cabanas Parking Lot break in

We visited Sun City for a Triathlon. Upon arrival for registration, we were waived through the entrance gate and no security checks or measures were taken by the guards. We parked in the Cabanas parking area. Within half an hour of parking there, I received an sms from my bank stating that my bank card had been used and that the incorrect pin had been used. I quickly returned to the car, only to find that the window had been smashed out and my backpack including my valuables, had been ******. Security saw the event occurring but not have a radio to even alert the main gate of the incident which would have given them time to intercept the perpetrators. <br> <br> THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. It had happened earlier that week to someone else too. <br> <br> Sun City is negligent with regards to the \security"implemented and that a holiday destination of such a nature"

0
Replies (1)
Sun International
Sun International's reply02 Jun 2015, 11:00
Official
Hello janneke123,

Dear Janneke Hattingh

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Voice of the Guest Team