BED MITES

Hygiene of the hotel unacceptable, I booked in the weekend of the 20th November, when I left I picked up bed mites, i had an awful experience and suffered for almost a week whereby I did not go to work because of this. The hotel itself had coakroaches and the overall experience was not good. We were not notified prior to arriving that we needed to pay upfront for practically everything in cash no cards accpeted , for room service, breakfast, laundry etc. this could not be billed to our room? We also had to attend a wedding on the Saturday when we arrived at the hotel to take a shower there was not towels, after calling like 3 times still no towels, we eventually landed up late for the wedding. There was no spare towels at all this was after cleaning our room. The kitchen also did not have a microwave so we could not heat our tea/milk. We also could not get spare pillows for the room, the sleeper couch had no pillows. Service pathetic for a Sun International. The management of the hotel Letlhogonolo Pilane not taking my incident serious, hygienne is of utmost importance, having bed mites is the most horrible experience ever, all over my body.. disgusting