Bad service at Cabanas

<p>We stayed over at the Cabanas beginning of April.</p> <p>Checkin was extremely slow and we stood in the queue for around 40 minutes.</p> <p>Staff is unfriendly at reception as well as at the breakfast restaurant.</p> <p>If you want to be in this industry you better realize that the visitors pay your salary. Treating guests poorly will not encourage them to return!</p> <p>When we phoned house keeping to request a second pillow for the pull out couch we were told that there is two pillows for the couch. Argueing with us about a missing pillow.</p> <p>End of call their response was that they will see IF they can find a pillow!</p> <p>Eventually after complaining to reception again and 30 minutes down the line we managed to get a pillow.</p> <p>It is the most unfriendly staff.</p> <p>We tried to complete the online survey but the link seems to be broken. Looking at the reports on hellopeter the response to complaints seem to be patchy.</p>