hH
heniebotha H

1 reviews | Active since Dec 2016

15 Dec 2016, 10:45

Bad Management at Sun City Resort

<p>After saving up for a whole year and looking forward to our vacation..... We were never told :</p> <p>NO WAVES AT THE VALLEY OF THE WAVES </p> <p>NO POOL AT THE CASCADES HOTEL </p> <p>R800 PER DAY FOR 4 SWIMMING TOWELS </p> <p>NEW SLIDE NOT WORKING. </p> <p> </p> <p>REALLY? In the most busiest time of the year? </p> <p>VERY DISAPPOINTING! </p>

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Replies (3)
Sun International
Sun International's reply15 Dec 2016, 14:00
Official

Dear Hennie,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team

hH
heniebotha H's update03 Jan 2017, 11:48
Reviewer Update

Three weeks later and still no feedback from Sun International. I find this totally unacceptable. It is clear that they are making enough money not to respond to any complaints. They are quick to take your money. Absolutely ****************!!!!

Hennie Botha

hH
heniebotha H's update06 Feb 2017, 16:45
Reviewer Update

After almost 8 weeks after my complaint, i finally receved a responce from Sun City. Only emplying that i was a ****!!! Well done Sun City. No skin off my back. I will keep spreading the word. I will never support any Sun International resort again.

Hennie Botha