Bad Attitude+Lack Of Professionalism+Poor Service

Despite my numerous attempts to get in touch with Sun City Vacation Club - no one had answered the calls - after logging a complaint - they do call.<br> <br> Sam Maganya called and while I was explaining the problem, Sam was busy working on his computer. When Ias him how could he work on his computer while talking to me, he said he can do that and that he was listening to me - told him that's very unprofessional especially from someone that was involved in customer relations - he said he was listening to me - I highly doubt he even knew what I was speaking about. <br> <br> Another lady who identified herself as Nana called and when I explained the issues to her, she acknowledged what Sam had done and said he was a Customer Liaison Officer (or something like that) . Asked her if that is the Sun City standards to have a customer officer that has no clue how to deal with customers.<br> <br> Our conversation had to be cut short as I was unable to proceed - Nana did mention she will call be the following day - I'm still waiting for the call to finish the conversation and seek a resolution.<br> <br> So it seems that Sun City has no ethics about Customer Care and doesn't try to resolve any issue and leaves it open ended