Absolutely no reply after 2 hours (R300 airtime )

I own a unit at Sun Vacation Club (Sun City).<br> Sun Vacation (Sun International) obliges members to book via a call centre or via Email.<br> After 9 days and 57 attempts to get a meaningful reply or Human to talk to, all have been futile, hence UNABLE to reserve any unit.<br> <br> The alternative numbers also do not respond since 27 February 2015, only the voice (automated) differs and urges one to leave a message with a call back promise....., if you leave your number. Left 4 of these in past 6 days - No response or message back whatsoever.<br> <br> Email reservation request sent twice in 6 days - No respoinse whatsoever.<br> <br> Complaint to PUBLIC RELATIONS MANAGER - direct email. No response whatsoever either.<br> <br> Spoke to S I administration staffer in one of the SI regional offices - told me she cannot help me !!. We must use the call centre reservation desk ONLY. Its a mess. R23600 for a weekend + R3600 levy ... and you cannot reserve it at all since week 1 March 2015 ! ... This situation is Not fair.