3 departments FAIL to assist

I have been in contact with various people across your corporate reservations/ central reservations / group reservations to make a booking for my team. I have been in contact since 15 October with no resolution as yet. Sun International seem most competent at passing my call from one department to the next without really been able to actually achieve anything constructive.<br> <br> Please could Sun Internation tell me exactly how many weeks or months does it take to make a reservation - or how hard do you intend on making this experience for me before we just simply choose another location to holiday at!