Sumting Fresh - More Like Sumting Wrong

Sumting Fresh catered my wedding in December 2019. They arrived 4 hours later at my WEDDING! The ceremony started, ended and they still did not pitch! They did not make an attempt to call and advise that they'll be late. Not a single phone call was answered, when we tried to get hold of them. All contacts numbers that were on hand went straight to voicemail!

If it wasn't for the Facebook and Instagram posts to get their attention, I doubt they would have called back. After all this, the owner Hezron promised to pay back 50% of our bill. Mind you we spent 15K on CANAPES! It's been weeks now where Hezron has made no attempt to pay back the money. He ignores my emails.

You cannot write a review on Facebook as they have deactivated that functionality. I wonder why!? Clearly the owner and management have no interest in customer care or the wellbeing of their business and they can provide sub-standard service, and make promises they won't fulfil.

I would urge all future clients to think twice when hiring Sumting Fresh for your next event. They'll take your money, come late and make promises they won't keep.

Totaly and utterly disgusted in the way they dealing with the situation.