1 reviews | Active since Jul 2015
Removal from debt review
<p>I was under debt review with Debtsafe but they failed to assist me so i moved to Summit Financial Partners. With them i finished paying off my accounts and they sent everything to ITC and NCR. Months later i tried applying for a HOMELOAN but i was told i am under debt review and when i called NCR i was told that debtsafe has listed me. I got in touch with them and sent all my documents and was told it'll only take 5 days to clear it has been over 2 weeks i cant open any account because this Onnicah woman who is suppose to be doing her job isnt. I urge people to reconsider using debsafe what i am experiencing now is nothing compared to the previous experience all because their debt counsellors just want moneyfrom people without doing their job. I have now decided to take seek help from the Ombudsman they are the ones who can and will assist me right now </p>
PX Masango
ID: *** (Our ref)
Residential address;
15 BD Bella Donna
Joule street
Vaal Park
Mpumalanga
2085
Employer Physical address:
8978 Stand
Lebohang
Leslie
2265
Good day Ms. Masango
We refer to the telephonic conversation of earlier and report the following.
You first app**** for debt review with Debtsafe and were listed accordingly as required by the National Credit Act.
On the 12th of November 2015 we issued a 17.7 notification as confirmation that your application has been transferred to Summit Financial Partners as per your request. Summit Financial Partners were supposed to follow this up with the NCR to ensure that your application has been transferred because you should reflect on their Data Base.
Your complaint is therefore with Summit and not Debtsafe. Please let us know if we can assist.
I trust you will find it in order.
Kind regards
Heidi Bekker
Quality Assurance & Compliance Officer
PX Masango
ID: *** (Our ref)
Residential address;
15 BD Bella Donna
Joule street
Vaal Park
Mpumalanga
2085
Employer Physical address:
8978 Stand
Lebohang
Leslie
2265
Good day Ms. Masango
We refer to the telephonic conversation of earlier and report the following.
You first app**** for debt review with Debtsafe and were listed accordingly as required by the National Credit Act.
On the 12th of November 2015 we issued a 17.7 notification as confirmation that your application has been transferred to Summit Financial Partners as per your request. Summit Financial Partners were supposed to follow this up with the NCR to ensure that your application has been transferred because you should reflect on their Data Base.
Your complaint is therefore with Summit and not Debtsafe. Please let us know if we can assist.
I trust you will find it in order.
Kind regards
Heidi Bekker
Quality Assurance & Compliance Officer