Please clear my name from debt review I paid all my debts?

I have been under debt review for 7 years now I have paid up every debt I had, sent through paid up letters to Bongiwe and balance management. First they said references are not the same only to find that they are. Edgar's says my debt doesn't exist on their system. I need my name to be cleared. I've got kids and I honestly can't move and provide the way I'm supposed to... May I please get my name cleared ????