RO
Ricky O

1 reviews | Active since Aug 2019

25 Mar 2021, 18:22

CLEARANCE CERTIFICATE

I have been emailing and calling and everything, my debt has been prescribed and the advisor Moore wanted me to firstly pay debt that no longer exists after I explains maybe 10 times it’s prescribed! He then said I must call each and every institution to get prescription letters I mean SERIOUSLY!! Despite wasting almost R1000 on airtime trying to obtain these documents I did get them and emailed them all to him and he doesn’t even call me back or anything, I need my clearance certificate I am 7 months pregnant and this is such unnecessary stress it’s so ridiculous, I never even made one payment to summit ever. I mean guys the debt has been prescribed I even have emails from the banks saying the same things. The NCR said this is not legal and I am going to lodge a formal complaint very soon with the NCR and The Ombud. Please resolve this as I am over tired of the hassles. Transunion/ Compuscan have already cleared my name and I have this debt review tag for debt that doesn’t exist!!!! Bongiwe said Moore will call as she cannot help I mean hello no one is helping !!

0
Replies (3)
Summit Financial Partners SA
Summit Financial Partners SA's reply26 Mar 2021, 09:09
Official
Hi Shohana, Thank you for your post. All comments from our customers are important to us. Your clearance certificate has already been issued. Summit sent it to all credit bureaus and to all your credit providers to update their systems.  Regards Leigh-Ann
RO
Ricky O's update26 Mar 2021, 09:14
Reviewer Update
Thank you very much and please may I have a copy emailed to me ,

***
RO
Ricky O's update31 Mar 2021, 15:54
Reviewer Update
Thank you guys I finally received my certificate and my issue has been resolved