MV
Magda V

1 reviews | Active since Nov 2023

08 Nov 2023, 13:40

Summer Cape and Cloud-capetown.com

MISLEADING ADVERTISING!!!!! **** AND NO REFUND POLICY EITHER !!!! I ordered a dress and suit from Summer Cape. The pants and top are made from polyester and very poor fit - I think standing in the sun will melt this onto your body. This is disgusting! The dress is poorly made of very cheap fabric. I also wanted to return the items and the reply was that I must send it to China. The company mislead you to as to their refund policy. I have sent this parcel to China as directed and to date it has costed me R1800 to do this but I will get NO refund as their supplier in China will not accept the package! It has been sitting in China for the last few days and no luck. Both Summer Cape and Cloud-capetown has gone silent and ignoring my emails and those of Fedex. Hannah and Anna from Summer Cape have dropped off the earth. They have no contact number listed either. I have reported them to the BCCSA - now we wait.

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