AJ
Alida J
1 reviews | Active since Dec 2018
13 Dec 2018, 14:01
Sugarlens Photography
Sugarlens photography took my maternity photos. I never got a chance to see all the photo's that was taken and a decision on the photo's was made for me as to what i can receive. 300 photo's was taken and only 20 photo's was sent to me that was chosen by them. When I asked to see the other photo's to make my own selection the answer was NO this is what was chosen for you .
Helpful (0)
Replies (1)0
Replies (1)
Sugar-Lens Photography's replyOfficial
19 Feb 2019, 17:58 Hello Alida Jacobs.I am so sorry to hear that you are still feeling upset after your session on the 14/04/2018, that it has caused you to post a review 8 Months Later.I thought we sorted this problem out after your session with me in April 2018. I did give you a option to help with the issue at hand. The option is still available should you wish to take it. How ever, I do feel that when you write a review regarding a Company that you please include all info and state that the Company did try and rectify the problem.Wishing you and your family all the best.
Sugar-Lens Photography's reply19 Feb 2019, 17:58
Official
Hello Alida Jacobs.I am so sorry to hear that you are still feeling upset after your session on the 14/04/2018, that it has caused you to post a review 8 Months Later.I thought we sorted this problem out after your session with me in April 2018. I did give you a option to help with the issue at hand. The option is still available should you wish to take it. How ever, I do feel that when you write a review regarding a Company that you please include all info and state that the Company did try and rectify the problem.Wishing you and your family all the best.