SZ
Sibusiso Z
1 reviews | Active since Jul 2014
02 Feb 2016, 10:44
Incorrect Order
I just ordered a sub along with one of my colleagues, it was suppose to have extra olives and have garlic sauce, It literally had half an olive and no sauce at all. This is becoming a consistent with the Mutual Mall Subway and is very disappointing. The people that take the orders are not very efficient and lack people skills. Not everybody but a few.
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Subway's replyOfficial
02 Feb 2016, 10:58Hello Slickwell,
We apologise for the poor service you experience today.
At Subway we always endeavour to learn from our mistakes and continue to offer on going training to staff and management alike. We appreciate your feedback alerting us of a matter such as this. The matter will be taken up with the franchisee and He will personally be in touch with you.
We apologise for the poor service you experience today.
At Subway we always endeavour to learn from our mistakes and continue to offer on going training to staff and management alike. We appreciate your feedback alerting us of a matter such as this. The matter will be taken up with the franchisee and He will personally be in touch with you.
Best regards,
Subway's reply02 Feb 2016, 10:58
Official
Hello Slickwell,
We apologise for the poor service you experience today.
At Subway we always endeavour to learn from our mistakes and continue to offer on going training to staff and management alike. We appreciate your feedback alerting us of a matter such as this. The matter will be taken up with the franchisee and He will personally be in touch with you.
We apologise for the poor service you experience today.
At Subway we always endeavour to learn from our mistakes and continue to offer on going training to staff and management alike. We appreciate your feedback alerting us of a matter such as this. The matter will be taken up with the franchisee and He will personally be in touch with you.
Best regards,