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Chris C

1 reviews | Active since Jan 2015

16 Oct 2019, 13:39

Subaru Greenstone - Real heroes to people in distress.

Top marks for the staff at Subaru Greenstone who came to our aid the other day when we broke down in the middle lane of R25 at the junction with Hereford Rd. We were in a very dangerous situation with traffic racing up to the robots and not paying attention to the broken down vehicle with hazard lights on. We managed to exit the vehicle and get to the side of the road while still attempting to relay the situation to AA. Worst was the woman on the phone who parked behind, completely oblivious to the situation. When we finally attracted her attention and told her to get off the phone we received some very unladylike language and gestures before she changed lane and sped off! Luckily our situation was brought to the attention of the staff at Subaru Greenstone who immediately came to assist and parked a vehicle behind while they attempted to get us safely to the side of the road. Finally, they managed to get the vehicle into their workshop [looked spotless] and did some checks on the vehicle to try and discover the fault. They also made the passengers comfortable while this was being done and until we finally got an AA breakdown to take us away. Fantastic work by all the staff we came into contact with and I'm sure they take the same care with customers. Thank you everyone.

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