GG
Gia G

1 reviews | Active since Sept 2010

07 Dec 2018, 09:47

Subaru Bryanston , Terrible Service and a *******

I took my car into Subaru Bryanston to get the cam belt and a service . I had been using them for 10 years . They then told me this was going to cost me 50 000 to fix. I chose only to fix the Cam belt . They did not tell me there was an oil leak on my car or that it would be a danger to drive . When i took my car to an alternative supplier , they advised me as to the oil leak and that this should have been changed at the time of the Cam Belt . I then asked Subaru why they did not advise me as to the oil leak, they could not answer. I then had to take the car back , and at additional labour charge fix the oil leak. ( The labour cost would not have been as high had they done this when they had done the Cam Belt). 5 Months later my car is still rattling , i take my car to an independent body , who advises me the oil leak is not fixed , and the bolts in the car have been removed , hence my car is rattling . Subaru Bryanston refuses to take responsibility for there work yet again . Please get your car serviced elsewhere as the service is not good , and a money making racket. I used to trust them and what they say , not anymore

0
Replies (0)