aO
ashwin O

1 reviews | Active since May 2012

15 Oct 2025, 11:39

Poor and No service

We recently engaged your services to install a shade sides at our premises. During the installation, you brought support poles intended for the base of the tents but did not use them. These poles were subsequently taken back. A few weeks later, the bottom section of the carport has come loose and is now flapping, which poses both a safety risk and a concern regarding the quality of workmanship. Despite having paid you in full for the job, I have made several attempts to contact you to resolve this issue. Unfortunately, my calls have been ignored, and you have not returned to rectify the problem. This lack of response and follow-through is highly unprofessional and disappointing.

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Replies (2)
aO
ashwin O's update16 Oct 2025, 10:12
Reviewer Update
I contacted the owner from a different number, and although he initially ignored previous calls, he did return the call and was visibly shocked to learn who I was. He has now committed to resolving the tarp issue this weekend.
This situation highlights the importance of thoroughly vetting service providers before allowing them to carry out any work. There are no guarantees or accountability when dealing with individuals who disregard follow-ups and ignore communication.
Please exercise caution and ensure proper checks are done before engaging any external service providers.
aO
ashwin O's update22 Oct 2025, 12:26
Reviewer Update
I am writing to formally express my disappointment regarding the ongoing issue with the tarp at my property.
You had assured me that the matter would be resolved on Monday. However, not only has the promised work not been carried out, but you have also failed to respond to my calls since then. This lack of follow-through and communication is unacceptable.
I strongly urge you to honour your commitment without further delay. Additionally, I would advise others to exercise caution when considering doing business with individuals or companies that do not uphold their promises.