SF
Simon F

1 reviews | Active since Nov 2024

06 Nov 2024, 17:27

**** alert

I booked a trip with them but have not received any proof of the booking - flights or hotel accommodation. When I contacted the hotel directly where I am supposed to be booked, they had no record of my booking. Very concerned this company is *****ulent.

0
Replies (2)
Sub saharan safaris (Go Wild)
Sub saharan safaris (Go Wild)'s reply11 Nov 2024, 04:54
Official
Hello Simon! We hope you are well. Please send us an email of your booking information and receipts to *** for verification purposes. Kindly note that we are aware of an account impersonating us as reported by our team! We hope this issue is resolved as soon as possible. Sincere apologies for the inconvenience caused. Thank you 
SF
Simon F's update11 Nov 2024, 07:50
Reviewer Update
This makes no sense. Which account are they impersonating? I booked through the contact details on your website. If you can give me your business address I am happy to meet in person and clear this up. Please post your business address here. In the mean time I am posting a review with an update.