Stylish-Capetown - Dreambuddy Comforter *******

I ordered 2 DreamBuddy | Breathing Comforters. The package was supposed to include 2x Dreambuddy Comforters, 2x USB Charging Cables and 2x Instruction Manuals. The Dreambuddies I received had a cheap AAA battery case inside the Dreambuddy and that was it. Replies to the e-mail supp**** "***" does not exist. I paid R 1,398.00 for the package and now sit with no idea how I am suppose to reach these people for a refund.