STYLE PHASE SA WORST CUSTOMER SERVICE!

0 stars is my review for Style Phase SA. I bought items of clothing in December 2021 which turned out to be the wrong sizes, so on my own account had it returned to them in Durban for a refund. Today is the 1st of August 2022, I have spent countless hours on the phone asking them why they have not processed my refund. I've spoken to Kristle Reddy, Melissa Reddy, and the most unhelpful of all was Naledi. Their favourite line to get rid of you so they can go on with their day is, "We'll get someone to call you". No one has called me to assure me the refund is done" I just get the same story, "we're busy with your refund". I've made this purchase is December 2021, it's 8 months later. They're still busy with the refund. MUST BE THE WORST CUSTOMER SERVICE I've ever come across. No managers, no supervisors, no hierarchy of staff you can speak to. Just call centre agents that are all trained to say the same thing. 0 STARS FOR CUSTOMER SERVICE.