Poor service

I am so disappointed in the service I got from Stylephase. On the 7th of March I ordered two dresses,then on Monday the 11th I got a call that what I had ordered was out of stock and had to choose something else It was an inconvenience to me but tried to be understanding and did choose something else. Thursday my order arrived and they sent the wrong dress.I told them and they said Monday they will organize for the wrong dress to be fetched of which they didn't bother contacting me regarding that. Even tried talking to them on Facebook no response still. Very disappointed to be paying yet getting such poor service