wedding hurdle

<p>The day before my wedding day was so disappointed in styled function rental.</p> <p>I have hired and paid in full some chairs and tables for my wedding this at this place. Upon collection of equipment the day before the wedding, when the people arrived the shop was closed. There was no alternative contact detail what so ever to get hold of the people there… now anyone imagine how one must feel when this happened. However the morning I have received a call from them about the stuff hired...The people was then running just five minutes late, the were there in the area.. and I had the curtesy to phne them and told them the the people coming to collect the things are on their way… when I phone about so not even ten minutes later.. there was no answer…</p> <p>When I phoned them on the Monday asking for my money back because I have not made use of their service.. they have then inform me that I was supposed to come and collect the stuff before closing time etc.. my argument is how can you pay for something that you have not even made use of.. its not right and its not fair.. because that money due to them. Its so wrong… Anyway after that.. after communicating with them and sharing my disappointment and emotional strain I went through.. because I am getting married the next day how can a human being do this to another.. how can a service provider treat its clients like this… what happened to going mile for your client… and it is not as if they were abou to wait for hours.. it was just between 5 to 10 minutes… never the less.. after sharing my feelings.. I received lawyers letters from them stating that they will only pay me a R300 breakage fee.. a R300 breakage fee of what .. if I haven’t made use of their equipment….</p> <p>I am truly disgusted and would never again as long as I live recommend to styled function rentals. . </p> <p> </p>