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Unknown U

1 reviews | Active since May 2010

18 Sept 2020, 15:58

STYLE BAR TYGERVALLEY YOUR CUSTOMER SERVICE IS REALLY POOR! ONLY CERTAIN CLIENTS COUNT

For Style Bar Hair Salon in Tygervalley its only about the money and how much you pay them. They easily forgot the times when I do colours at their Salon and pay R2800 & purchase products with value over R1000 not on one occasion but a few times and not to mention my weekly blowdry's, The stylist at Style Bar and I agreed on a set amount that I pay for my weekly blowdry long before Covid.... today i phone them and ask for an appointment, the stylist phone me back because the MANAGER at Style Bar Tygervalley refused that she do my hair for that set amount i normally pay for my hair... I never experience such selfish behaviour, what happened to keep customers happy, what happened to yes we still in the Covid season lets make it a win win situation, what happened to treat your loyal customers fair? Your manager does not know anything about client service, send him on a course, get people that know how to handle your clients, I hope you does not lose too many clients especially in the times that we are in, I also wish your company all the best of luck!

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