Voucher redemptiom

<p>Good day</p> <p> </p> <p>About a year ago i visited the Stuttafords shop in Canal walk. I purchased a Sensai total finish compact powder. However,as i returned home,i noticed that i took the wrong colour powder. On my next visit,i returned the sealed compact powder,looking for the correct colour,which they did not have in stock. Wanting my money back,i was told that i could only get the R500 loaded on a Stuttafords gift card. So i did not have any choice. I returned to the store many times,but never did they have the stock i was looking for. With my last visit to Canal walk,i saw that the shop has closed! I have sent an email regarding Stuttafords returning my money,as i have no place else i can use it as all the Stuttafords group shops are closed in the Cape. I have even gone as far as phoning Stuttafords Sandton,but they are also sold out of the product. I want a refund on my gift card,as the card is valid for 35months. How can Stuttafords refuse giving my money back as i have no place to use it!!! As a shop owner myself,i think this is absolutely disgusting! I will never treat my clients like this! Surely,this is not how they want to be remembered!!</p> <p> </p> <p>I await urgent reply to my query.</p> <p> </p>