Update ITC profile

On my ITC profile it still shows that there is an outstanding balance and I have been struggling for the last 6 months for the accounts department to show that there is a Zero balance plus that the account is closed as they are no longer in business.

They don't answer their phones and did manage to receive a response via email that they will rectify my profile but this hasn't happened. One can send a number of follow up emails but with no response and even faxing doesn't help at all.

Extremely frustrating with any of the email addresses linked to *** in order to resolve a simple issue.