1 reviews | Active since Aug 2016
Unprofessional
<p>I had attended the Ted Baker store on the 3rd August 2016 ********** to visit the newly opened store. I did my shopping with a friend and proceeded to a till to pay, to my dissapointment the card machines was not working and I was told to come back later. I had to leave the store and then proceeded back to the store around 5.30pm . And once again the machine was still not working . The manager Justice said there was nothing he could do and we got sort out the problem again. I then called the stuttafords head office and spoke to Wandile and was told there was nothing he could do for me. Absolutely pathetic for a new store.</p>
Good Day Mr Muhammed,
As per our earlier telephonic conversation I would like once again to explain to you that the reason the speed points were not working at the time of your arrival into our stores were not something we could have forseen or prevented as the Stuttafords brand. We do however humbly apologies once again for any inconvenience that this may have caused you. Please note that we are in the process of exploring avenues to ensure that this does not happen again.
Kind Regards
Wandile Shabangu
Good Day Mr Muhammed,
As per our earlier telephonic conversation I would like once again to explain to you that the reason the speed points were not working at the time of your arrival into our stores were not something we could have forseen or prevented as the Stuttafords brand. We do however humbly apologies once again for any inconvenience that this may have caused you. Please note that we are in the process of exploring avenues to ensure that this does not happen again.
Kind Regards
Wandile Shabangu