LM
Livhu M

1 reviews | Active since Apr 2009

15 Mar 2016, 23:38

Refund policy sucks

I bought a shirt and after fitting it again at home, the hands were a bit long. I returned the shirt only to be told that i cannot get my money back. I was given a voucher. This sucks. I never thought that would consider buying clothes else where, but hey, my eyes have been opened. I dont believe that i am the only one complaining about this new policy though. Good luck.

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Replies (1)
Stuttafords International Fashion
Stuttafords International Fashion's reply16 Mar 2016, 10:32
Official
Hello livhum,

You have been correctly advised as per our Returns and exchange policy.

Your gift card is valid for 36 month period and post purchase, meaning that should you use a portion of your the amount available on your gift card, the 36 month begins anew. You can also use your gift card at any Stuttafords, Gap, Banana Republic or Tommy Hilfiger store in South Africa.

We thank you for your continued support.

Kind Regards
Wandile Shabangu