Poor Communication leads to waste of time

On Thursday afternoon (12/11/2015) I called Cavendish branch (Gap division) to enquire whether their 40% sale, which was only available at Cavendish, was still on. The consultant informed that the sale would be ending on Friday (13/11/2015). I had purchased on the previous Saturday (7/11/2015) a fairly significant amount and wanted a few additional items.<br> <br> On Friday, I left my office in the Northern Suburbs early and travelled to Cavendish to find that the 40% sale was no longer on and had been replaced with a 3 for 2 sale. I found this disturbing having left work early and travelled to the other side of the mountain to get there. I did not want to partake in the 3 for 2 as I could have easily visited the Canal Walk branch on my route home,<br> <br> I explained my issue to the branch manager (Megan) who said she could not do anything as this was a Head Office matter. I left all my details (as requested by her) as well as my membership details with her as well as filling out a feedback message on the mobile app. To date I have yet to receive any response or feedback from the branch or head office.<br>