RM
Rehana M

1 reviews | Active since Mar 2012

12 Nov 2015, 12:47

No Refund Due

On the 08th of November I purchased a belt for my husband from Stuttafords Sandton City, before the purchase I asked the cashier if the belt fits can I return it for a refund. The cashier readily agreed.<br> <br> I went to the Eastgate Store on the 11th of November and requested the refund. The cashier was rude and abruptly told me that they no longer so refunds. Gifts cards are given. When i explained the above, she said well thats too bad and she cant help me.<br> <br> i proceeded to take the gift card so that i didnt have to deal with her.<br> <br> If this is Stuttafords attitude - I certainly wont be shopping there any longer.<br> <br> Regards<br> Rehana

0
Replies (1)
Stuttafords International Fashion
Stuttafords International Fashion's reply30 Nov 2015, 13:35
Official
Hello RML11,

Thank you for your feedback.

Kindly note as explained by the store we will gladly exchange or refund any item in the form of a gift card as per our return and exchange policy.