1 reviews | Active since Jul 2012
Lack of Service
I completely understand your policy of not returning good beyond 30 days. I am, however, very disappointed when I have purchased to the value of R3000.00 and had no intention of returning an item but on wanting to wear the item I discovered the security tag (the pin portion) still on the garment and not only that a slight hole in on the top of the sleeve.<br> <br> Never in my wildest imagination would I assume that I had to properly check the quality of the garments that you stock and one that I paid about R400.00. You only do this when shopping at factory stores. <br> <br> Then to be told you cannot exchange this is ludicrous. Where is your pride in the quality that you stock?<br> <br> I have also tried calling your store and wanting to chat to the manager but just cannot get through - very very disappointing and this would not make me wish to purchase from Stuttafords going forward.<br>
Thank you for your email and allowing us the opportunity to respond.
Kindly note that we have communicated your report to the relevant store manager that will contact you.
Kind regards
Stuttafords
Thank you for your email and allowing us the opportunity to respond.
Kindly note that we have communicated your report to the relevant store manager that will contact you.
Kind regards
Stuttafords
