1 reviews | Active since Jul 2016
I want my refund
<p>Hi,<br />I went to your rosebank store to return items that I paid CASH for, and you guys want to give me a voucher. I did not pay you with a voucher, I do not want anything else from your store, just my money. Please get back to me as to when I can return your goods for CASH you received, no stories or excuses.<br />Thank you</p>
Thank you for your review and allowing us the opportunity respond.
While we understand your initial frustration in this regard the store has correctly informed you about our returns and exchange policy which is displayed at point of sale and fully aligned with the Consumer Protection Act.
If you require any further explanation or information regarding our policy please don't hesitate to contact our customer relationship representative on ********** .
Yours in fashion
Stuttafords
Thank you for your review and allowing us the opportunity respond.
While we understand your initial frustration in this regard the store has correctly informed you about our returns and exchange policy which is displayed at point of sale and fully aligned with the Consumer Protection Act.
If you require any further explanation or information regarding our policy please don't hesitate to contact our customer relationship representative on ********** .
Yours in fashion
Stuttafords