General Customer Service

This is the 3rd time this year that I have walked into this store without being attended to. I assume and also asked the person at the counter if there has been a change in Management, to which he agreed. <br> <br> I was on your floor for over an hour and all the staff just looked me up and down without even asking if they could help / assist me. The only gentleman kind enough to help me is Thabo and he has always been the only one to give me the attention I require. I would like to say thank you to him in this forum for this, BUT I have been wanting to purchase Guess underwear for quite a while now and your store is very low on stock and most boxes are opened and the variety limited. I asked Thabo if he could please assist me in finding a pair and size that i need from another store. He agreed and said he has no problem.<br> <br> I find the staffs moral is down and there is a lack of overall customer service throughout. I as an account holder dont like this as we shop at Stuttafords for a reason. To get decent service and preferential service. We used to also be notifed via sms when purchasing something, which also seems to have fallen by the way side. <br> <br> Please ship up your service level.