1 reviews | Active since Mar 2012
DONT LIVE UP TO POLICY
<p>PURCHASED 3 PAIRS PANTS IN DEC JUST B4 XMAS ADVISED ALTERATIONS FREE AS PER SIGNAGE ALL OVER EASTGATE STORE </p> <p>WHEN WE TOOK IN FOR ALTERATION ADVISED BY MANAGER LEBO THAT TAILOR INDEPENDANT</p> <p>AND EASTGATE CHARGE FOR SHORTENING BY THE INCH.</p> <p>WE NEEDED ALTERATIONS DONE URGENTLY AND QUOTED R120 PER PAIR THEN DROPPED TO R50 PER PAIR</p> <p>TOLD EASTGATE WILL TAKE 3 DAYS FOR ALTERATIONS FOR FREE AND DESPITE FREE ALTERATION SIGNAGE FOR QUICK TURNAROUND THEY CHARGE</p> <p>ARE THE STAFF RIPPING CUSTOMERS OFF OR ARE STUTTAFORDS POLICIES THE REASON WHY CUSTOMERS NO LONGER SUPPORTING THEM HENCE BUSINESS RESCUE</p> <p> </p>
Hi Stan
Thank you for your review and allowing us the opportunity to respond.
As discussed kindly note that the additional fee was charged due to your request for same-day service and not the standard 2-3 working day turnaround time.
We look forward to welcoming you to our stores soon.
Yours in Fashion
Stuttafords
Hi Stan
Thank you for your review and allowing us the opportunity to respond.
As discussed kindly note that the additional fee was charged due to your request for same-day service and not the standard 2-3 working day turnaround time.
We look forward to welcoming you to our stores soon.
Yours in Fashion
Stuttafords
