aA
anon A
1 reviews | Active since Jun 2024
27 Jun 2024, 06:00
Xenophobic experience at studio 88
Good day I'm really irritated by the manager of Studio 88 Village Square in Randfontein,by the name of Pule Thulo he called me a kwerekwere(a foreigner) imagine being called a foreigner in your own country and at a store I love and support with my hard earned cash I've been buying at studio shops for years across the Gauteng province and i haven't experienced what this dude did to me.Please take action against your employee before i ask EFF to intervene,no one will call me a foreigner in my own country. Disgruntled loyal customer Siphiwe
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Studio 88's replyOfficial
27 Jun 2024, 07:39Dear Sophiwe,
We sincerely apologise for the distressing experience you had at Studio 88 Village Square in Randfontein. It is completely unacceptable for any customer to be treated disrespectfully, especially in a manner that undermines their dignity and identity. Please rest assured that we take your complaint very seriously. We are investigating the incident and appropriate action will be taken. Our goal is to ensure that all customers feel valued and respected at our stores.
Once again, we apologise for the hurtful behavior you encountered. We value your loyalty as a customer and hope to restore your faith in our service.
Yours in style,
Studio 88 Customer Service
We sincerely apologise for the distressing experience you had at Studio 88 Village Square in Randfontein. It is completely unacceptable for any customer to be treated disrespectfully, especially in a manner that undermines their dignity and identity. Please rest assured that we take your complaint very seriously. We are investigating the incident and appropriate action will be taken. Our goal is to ensure that all customers feel valued and respected at our stores.
Once again, we apologise for the hurtful behavior you encountered. We value your loyalty as a customer and hope to restore your faith in our service.
Yours in style,
Studio 88 Customer Service
Best regards,
Studio 88's reply27 Jun 2024, 07:39
Official
Dear Sophiwe,
We sincerely apologise for the distressing experience you had at Studio 88 Village Square in Randfontein. It is completely unacceptable for any customer to be treated disrespectfully, especially in a manner that undermines their dignity and identity. Please rest assured that we take your complaint very seriously. We are investigating the incident and appropriate action will be taken. Our goal is to ensure that all customers feel valued and respected at our stores.
Once again, we apologise for the hurtful behavior you encountered. We value your loyalty as a customer and hope to restore your faith in our service.
Yours in style,
Studio 88 Customer Service
We sincerely apologise for the distressing experience you had at Studio 88 Village Square in Randfontein. It is completely unacceptable for any customer to be treated disrespectfully, especially in a manner that undermines their dignity and identity. Please rest assured that we take your complaint very seriously. We are investigating the incident and appropriate action will be taken. Our goal is to ensure that all customers feel valued and respected at our stores.
Once again, we apologise for the hurtful behavior you encountered. We value your loyalty as a customer and hope to restore your faith in our service.
Yours in style,
Studio 88 Customer Service
Best regards,