RM
Rirhandzu M

1 reviews | Active since Oct 2024

05 May 2025, 05:30

Wrong sneakers

I ordered sneakers online, i got the wrong sneakers, this was few days before good friday. I contacted them and they said they arranged a courier to come collect it. From the 17 till now i am still awaiting courier to come collect. On Friday morning i contacted customer service team, the lady said she is looking into the matter and will call me back to provide feedback, till now i am still waiting for feedback. This is the worst customer service i have ever experienced

0
Replies (1)
Studio 88
Studio 88's reply05 May 2025, 09:45
Official
Dear Rirhandzu,

Thank you for taking the time to send this message. We apologise the delay, and any inconvenience caused; our Customer Service will be in contact with you to see where and how best they can assist. 

Yours in style, 
Studio 88 Customer Service

Best regards,