SC
Shannan C
1 reviews | Active since Nov 2019
27 Nov 2019, 18:43
Would never recommend shopping at studio88 to anyone
Really upset with the situation I experienced today at your branch in kenilworth center. I went into the store to purchase the yellow van and it was advertised as R500 even the sales person said its R500. Then i get to the till and the cashier said its R799. And they refused to give me the shoe at the price it’s advertised. by law a customer has the right to purchase the product with the price it was advertised. Really pathetic
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Replies (2)
Studio 88's replyOfficial
28 Nov 2019, 07:53Dear Shannon
Thank you for your message, we also saw it on social media. You are quite correct, you should pay the price as advertised.
For us to assist you, please can you DM us your cell number to resolve this issue. You can also send you contact number to ***.
Yours in style, Studio 88 Customer Service
Thank you for your message, we also saw it on social media. You are quite correct, you should pay the price as advertised.
For us to assist you, please can you DM us your cell number to resolve this issue. You can also send you contact number to ***.
Yours in style, Studio 88 Customer Service
Studio 88's reply28 Nov 2019, 07:53
Official
Dear Shannon
Thank you for your message, we also saw it on social media. You are quite correct, you should pay the price as advertised.
For us to assist you, please can you DM us your cell number to resolve this issue. You can also send you contact number to ***.
Yours in style, Studio 88 Customer Service
Thank you for your message, we also saw it on social media. You are quite correct, you should pay the price as advertised.
For us to assist you, please can you DM us your cell number to resolve this issue. You can also send you contact number to ***.
Yours in style, Studio 88 Customer Service
Studio 88's replyOfficial
28 Nov 2019, 08:48Dear Shannan We apologise for any confusion caused at your recent shop to Studio 88 Kenilworth. The promoted price was for the Youth sizes and the Assistant should of explained as such. You will be receiving an email from the Customer Service shortly. Yours in style, Studio 88 Customer Service
Studio 88's reply28 Nov 2019, 08:48
Official
Dear Shannan We apologise for any confusion caused at your recent shop to Studio 88 Kenilworth. The promoted price was for the Youth sizes and the Assistant should of explained as such. You will be receiving an email from the Customer Service shortly. Yours in style, Studio 88 Customer Service